Airthrie News – March/April 2020


Covid-19 Update

We would like to provide you with an update regarding Covid-19, Airthrie is currently closed to visitors to help safeguard the health of our staff and tenants, Our tenants have been following the government guidelines and have been staying at home but we have offered a lot more internal activities to help keep them occupied during these difficult times.

CQC Standards

In this month’s Newsletter we would like to talk about; Safe care and treatment, Safeguarding service users from abuse & improper treatment and meeting nutritional and hydration needs.

Safe care and treatment was established as Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulation 2014 with the intention of preventing people from receiving unsafe care and treatment and preventing avoidable harm or risk of harm. This includes ensuring risks are assessed, Staff have qualifications and skills to keep people safe, premises and equipment is safe and that medicine is managed safely. Here at Airthrie we follow strict policies in relation to recruitment of staff and medication storage and administration, we also complete regular risk assessments for each service user and for premises which are regularly updated.

Safeguarding service users from abuse & improper treatment was established as Regulation 13 of the Act/regulation mentioned above and outlines that providers should have robust procedures and processes to safeguard people who use the service from suffering any form of abuse or improper treatment while receiving care and treatment. Here at Airthrie we have a zero-tolerance approach to abuse and have a robust set of policies and procedures in place which help with preventing abuse, identifying abuse and ensure the abuse is investigated and dealt with appropriately.

Meeting nutritional and hydration needs were established as Regulation 14 of the act/regulation previously mentioned and outlines that people using a service should have adequate nutrition and hydration to sustain life and good health. Here at Airthrie we ensure people have enough to eat and drink to meet their needs and also ensure that people’s personal preferences, religious/cultural or any allergies are taken into account when providing food and drink.

Robots in Social Care

In the past I have written about the benefits of using robotic animals as a companion for individuals in social care services however recently social care experts have been discussing the possible benefits and limitations of the use of humanoid robots in social care. A 4-foot-tall humanoid robot called Pepper, who was first introduced to the social care sector in 2014, is able to read emotions and interact with others. It can also hold conversations with people, send emails and store people’s personality traits. Pepper has been used worldwide for various tasks but in social care it is usually used for companionship and entertainment, however this robot does not come cheap at around $1,600 for a Pepper most care companies will not have the money to spare for such an expense.

In general, the use of robots in social care is on the rise as they can offer consistent quality service and can carry out repetitive tasks with reliable precision, however the limitation to this is that it could make human care workers redundant. Social care experts believe however that at the current time robots would work best working in partnership with robots only carrying out or helping with certain parts of a care workers job such as medication administration or manual handling.

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